Ken Knapp Ford - Essex, Ontario

France Monette

Je suis allée à Ken Knapp et a été accueilli par Léo. Il était chaleureux et a pris le temps de bien expliquer et répondre à mes questions. Je me suis sentie à l'aise avec lui. Merci Léo et à l'équipe du concessionnaire.

Doina P

Excellent professionalism. Outstanding sales team and we can't thank them enough for their help and patience during the process. We greatly appreciate their advice and work ethics. We highly recommend this dealership.

Jeff Gray

Ken Knapp Ford strives for 100% customer satisfaction, and as a repeat customer I can attest to their honest effort to deliver on this commitment. What I value is the honesty and integrity that they put forth from sales to service. They are my Ford dealer in the past, present, and future. If I may, I'd highly recommend Patrick in sales and Marc and Justin are great to work with in the Service department.

Larissa Howlett

I recently had the pleasure of purchasing a new Bronco Sport from Ken Knapp Ford, and I cannot express enough how exceptional my experience was. From the moment I walked through their doors, I felt like a valued customer, and that feeling only grew stronger throughout the process.

First and foremost, the staff at Ken Knapp Ford are top-notch. They are incredibly knowledgeable about their vehicles and took the time to listen to my needs and preferences. They didn't pressure me into making a decision and were patient with all my questions, ensuring that I felt confident in my choice.

Thanks to the team's professionalism, the purchasing process was smooth and efficient. They went above and beyond to accommodate my schedule and make the entire experience hassle-free. Thanks Pat and team!

Bill Friesen

Great Dealership! Mac & Dave are great to work with, they do an amazing job following up with you. I appreciate the service appointment reminders and the follow up. They are always so inviting, highly recommend them!

Kyle Miller

Ken Knapp is the place to go! This is the second vehicle I have bought from the dealership and the staff is extremely professional and great to deal with. Shout out to Peter Dicarlo (Sales) and Sevan(Finance manager) both of these gentlemen had great knowledge in their fields, explained the process and answered all questions. I would recommend them to anyone looking into a new or used vehicle. Thanks Ken Knapp Ford.

Megan DesRosiers

Really pleased that they got the work done quickly. My turbo cannot be reliably diagnosed and repaired until the indicator light comes on and the codes can be read. They did not waste time or money in billable labour hours trying to figure it out. And was assured that I would be brought in right away when the light does come on. I appreciated their honesty. Yes, dealership repairs are expensive. But I would rather pay a Ford expert to those repairs and know they are done right and will guarantee their work.

Robin Bell (“Travel Girl”)

I have been with Ken Knapp now for almost 7 years. I have purchased 2 used vehicles and have always dealt with Leo, he is a great guy!!
I always take my vehicle to Ken Knapp for all services needed. I have dealt with many of the staff. One is Marc who always books my appointments and is an all-round GREAT guy!!
So without getting into full detail, I had a couple incidents with the service department, BUT let me tell you I'm completely blown away with how much Ken Knapp truly cares about you and making sure you receive the service you deserve. The exceptional service that I have received from Marc and Justin is truly heartwarming!!! I will forever be grateful for them making things right and taking care of me and my vehicle.
Thank you ☺️