Regal Promenade - Rolling Hills Estates, California

Elizabeth Henriquez

Had a fun family night. This was our first time at this location. Staff seemed a little run down after the 7:15pm showing of "the wild robot" and were making comments about the kids exiting the theater needing adderall. It seemed to be about the kids running laps during the credits versus my 2 children who kept to themselves and didn't associate with the large groups with kids, although our family were the lucky ones to hear it upon exit. Other than that though clean theater, clean bathrooms, staff was pleasant at the concession stand

Nekie G

It's a very calm and quiet place but also it was a holiday so perhaps it's normally busier. They had nice decorations around to take some holiday photos. The environment was friendly. I was very happy to see so many POC it made me feel welcomed. I never have before but we were at the cinema to see "The Color Purple," movie. So the atmosphere was very happy, cheery and united. It felt beautiful. The movie was awesome.

They were many shops but they weren't open due to the holiday.
⭐⭐
There's an ice skating rink on the first floor towards the center of the shopping center.
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The was an available Restaurant open for dining on the first floor on the opposite end. Then young lady who was the hostess that afternoon was polite, super sweet and had great customer service. She gave people directions to the movies theaters.
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Cinema Staff: Seemed Polite/No amazing customer service but not bad customer service either.
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Down points:

The seats worked well and lounged back although we my party and I sat in row H at the top the leather seat were peeling everywhere. Perhaps they're older. They were cracking. You could tell when they turned the lights on or when I shined a light to look for something I had dropped.
⭐⭐
They didn't look like the websites profile seats.
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The Movie
The actual Color Purple Movie was incredible. Would definitely watch multiple times.
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Getting to the Cinema/Theater:

• Directory near restaurant opposite wind of cinema/theater

• Available parking garage

• Elevators on premises (quickest/nearest option)

• Escalators on premises (all weren't working)

• Stairs on premises if you want a little work out

• Wheelchair accessible

In Theater/Cinema:

• Bathroom near entrance towards the right

• Concession stand towards the left upon entering

• Photo booth towards the right
- I think there were a few games in that area as well

Shawn Gillis

GOOD NEWS! Update 12-21-23 the recliner seats have been recovered!!! . Such a huge improvement as they were getting pretty worn, as mentioned in other reviews. As of December 2023 almost all theaters are done. We just enjoyed a movie and loved the recliner seats. Due to recent issues with the parking structure currently there's only one entrance open to the mall parking next to Norris theater . Please shop local and support local businesses. This theater needs our help . Great theater with leather recliner chairs. Very friendly service. Security is tight, which is nice.

Jordan

Great place that's usually not to crowded like other spots. The only problem is that the seats are worn down like crazy. I've been going here for over 10 years and I guess that's what will happen to the seats in that amount of time. Time for some repair or upgrades Regal!

Edward Nichols

Their seating is always top-notch with their cushy recliners and wheelchair spots reserved, theaters are consistently kept cool, and staff are surprisingly friendly for probably getting paid around minimum wage. Food is a bit pricey, but that's to be expected in a theater. This is the place to be if you want a stellar experience watching the newest movies.

Juan Moreno

As we were watching despicable me 4 a rat ? ran by the walk way ?. Never again will I come to this theater. And to think they sell food here

Michael Cerda

Probably one of the worst theater I’ve ever seen a movie in no lids for cups and the temperature in the theater was ridiculous it felt hotter in the theater than it was outside! I asked if there was anything they could do about it and the young man I spoke with walked out of the building leaving us with no help at all last time I’ll spend my money with regal theaters .

Jasmine Joya

Horrible went to take my child to watch inside out 2 and while getting popcorn the guy at the stand said I could only have 2 trays crazy I have toddler that don't eat alot but want there own then the libs didn't have a hole to put the straws in then the whole theater didn't have any air conditioner it was so hot and nasty never going back